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Shipping & Delivery

Goods will be sent via registered post with Australia Post wherever possible. All orders are shipped from Melbourne, Australia. We endeavour to dispatch orders which are in stock within 2 business days of receiving confirmation of payment.

Ross Caia Pty Ltd has no control over, and makes no warranty in relation, to the performance of Australia Post or any other company which we may use to deliver our goods. 

All orders are shipped from Melbourne

Receive free standard shipping on all orders over $100 within Australia.

Goods will be sent via Australia Post and generally takes 3-5 business days from date of dispatch.

Orders can not be cancelled once dispatched.

Express Shipping

Express shipping is available for a flat rate charge of $19.95 within Australia

Allow 2-3 business days for delivery.

Dangerous goods are not able to be sent via Express Post.

Dangerous Goods

Dangerous goods ie: aerosol hairsprays, nail polishes, peroxides , perm solutions ,bleaches and straightening creams cannot be sent via post.

Out Of Stock

We endeavour to always have products displayed for sale in stock however from time to time due to reasons beyond our control the item you have ordered may be out of stock.
In the event of this happening we will dispatch the item automatically when it is back in stock unless otherwise stated by the purchaser.


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