IN ACCORDANCE WITH CONSUMER AFFAIRS:
We are not required to provide a refund or replacement if you CHANGE YOUR MIND. You can choose a refund or exchange if an item has a MAJOR problem.
This is when the item:
Has a problem that would have stopped someone from buying the item, if they had known in the first place eg.
- The item is Faulty or unsafe.
- The item is SIGNIFICANTLY different from the sample or description.
- The Item doesn’t do what we said it would, or what you asked for, and can’t be easily fixed.